CUSTOMER CARE


SHIPPING - Free continental U.S. shipping. We ship USPS Priority mail and all orders will be processed and shipped within 48 hours of being placed.

 

RETURNS  - We will gladly exchange any item for another of equal or lesser value within 7 days of the shipping date. Merchandise credit can be used towards any items found of the website or legacy pieces. 

 

CARE & REPAIRS -  Shayne & Coco pieces are all one of a kind and comprised mostly of vintage components. Care should be taken when handling, wearing, and storing your jewels. We will gladly offer complimentary repair service within 90 days of purchase. We will pay for the cost of return shipping to you once its been repaired in our studio. If a more extensive repair is needed due to damage or mishandling, a nominal charge may be incurred. We will communicate with you regarding any additional charges. 

 

WHOLESALE - Wholesale inquiries can be made by emailing at shayneandcoco@comcast.net. Thanks!